Social Media

Why Use WhatsApp Business? Features of WhatsApp Business

Written by Rakesh Kumar

Do you know about WhatsApp Business? I hope you will hear. If you don’t know about WhatsApp Business features and you want to know why use WhatsApp Business? Then you are in the right place. Here you will get all information about WhatsApp Business.

WhatsApp Business is an app developed by WhatsApp. Some people called this App with other names like Business WhatsApp, WA Business.

Why Use WhatsApp Business?

Generally, WhatsApp (WA) Business app made for Business. If you want to showcase your products and services with catalog to your customer, you can free download this app. WhatsApp Business is available for both Android and iPhone users.

Using this App you can connect with your customers easily by using tools. You can add helpful information to showing customers in your profile section. Like your website, address, contact details, and Email.

Features of WhatsApp Business

There are different features available on WhatsApp Business. Let’s see what’s the feature provide WhatsApp business.

Respond Instantly

If you are not seated with your mobile, even then your WhatsApp Business work for you. Here you will get the option of sending automated messages. You can create a greeting message for sending new customers to your business. You can also set an away message when you are unable to respond to any messages.

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Quick Reply 

You can easily send the answer to a common question in no time. Using this option you can already prepare your answer to common questions. Send quick replies and save your time.

Organized Customer

Do you want to divide your customers into different categories? Here you will get the option to create labels for your contact or chat. You can create different types of labels according to your need. It’s very helpful for finding your customers.

WhatsApp Business Features Customer Category-min

Showcase Product

Creating Products and Services catalog, you can show your customers all product and service details with service Title, Description, and Price without sending him any message. Customers can see all things in a one-click on your profile.

WhatsApp Business Features Catalog Manager-min

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Contact Details

You can add your contact details for showing your customers. So that customers can email you, visit the website, visit your office using the map. These things you have to add once time. And now no need to send your contact details every time to any person.

Linked with Facebook Page

Here you get an option for Linked your WhatsApp with your Facebook Page. After linking your all profile information will be showing from Facebook.

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WhatsApp Business
WhatsApp Business
Developer: WhatsApp LLC
Price: Free
‎WhatsApp Business
‎WhatsApp Business
Developer: WhatsApp Inc.
Price: Free

About the author

Rakesh Kumar

Hello! This is Rakesh Kumar 20 years old Founder & Editor at This is interested in Gadgets, Mobile, Computer, Internet and also loves Programming. This is always ready to share knowledge with you.

1 Comment

  • Hello Rakesh,I have indeed heard of Whatsapp Business for quite some time but with all honesty, I never knew it has all of these interesting features.I certainly think it is about time I switch up. Thanks a lot for the insights.

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